Terms and Conditions
INFORMATION FOR STUDENTS
- All classes at SEDA College LTD operate an 8-week term. There are no classes on Bank Holidays. These classes are added to the end of the term.
- We generally offer courses for different levels from Beginners (A1.1) to Upper Intermediate (B1.2).
- While we endeavour to open classes for each level, it is subject to demand if we can run a class for a certain level.
- The beginner classes generally take place on Tuesday evenings from 6.30 pm to 8.30 pm and the higher level classes generally take place on Thursday evenings from 6.30 pm to 8.30 pm.
- Online level assessment tests are available on: SEDA Language website.
- The maximum number of participants in each class is 20.
- We follow a communicative approach and the emphasis is firmly on using the language. Classes are mainly conducted in the target language;
- Students who enroll in a course at SEDA Languages will get a 3-month membership on the SEDA College online platform.
- Toilets are located on the second and third floors;
- In the event of fire, please follow the signs displayed in each classroom which will show the quickest path out of the building.
- Wi-Fi is available for all students. Please check the Wi-Fi signs spread all over the school.
- Attendance is taken at each class and recorded in our school management system.
- If you miss class for more than three consecutive weeks, your name may be removed from the class register.
- From time to time, a teacher may become unavailable due to illness for example. In these cases, our first priority is to find a substitute teacher from our list of suitably qualified teachers and for class to go ahead at the appointed time.
- In exceptional cases, we may need to cancel a class at short notice. This will be done through email. Please make sure that your email address is up to date in order to avoid missing out on this information. In these cases, class is rescheduled for the week after the regular end of term.
- A minimum of 5 students per class is required for the commencement of a course.
- All payments should be made before the beginning of term in order to secure a place on the course. Payments may be made after this date but places cannot be guaranteed.
- Payments can be made as follows;
- In person at the school in cash.
- Through bank transfer. It is very important that a reference (your name) is provided with any bank transfers so as to identify the payment.
Refunds and cancellations
- It is the student’s responsibility to ensure that they are available and can attend for the whole duration of the term.
- If a student cancels a course up until the Friday before the start of term, the student is entitled to a full refund of fees paid.
- If a student cancels a course up until the Friday of the first week of term, they are entitled to a 90% refund of fees paid.
- If a student cancels a course up until the Friday of the second week of term, they are entitled to an 80% refund of fees paid.
- From week three of the term, students are entitled to cancel a course but are not entitled to a refund of fees paid.
- Any refunds payable will be paid directly to the person who originally paid the course fees. Possible bank charges deducted will be borne by the student.
- Payments made in person (not via online) also apply to the cancellation rules mentioned above.
Change of class/level
- If you are not happy with the level of your class, you should first speak to your teacher. If the teacher recommends that you should change level for the following week, you must inform reception either at the end of the first week or at the beginning of the second week.
- If you wish to return to your original level, you must again inform Admissions. You should remain in that class for the remainder of the term.
- Students should not change level without notifying Admissions.
- In certain circumstances, it will not be possible to change level either due to the alternative class being full or no alternative class being available, particularly at higher levels. In these cases, students may be entitled to a refund.
- After finishing their courses, students will have their membership on SEDA College online cancelled.
- Feedback is very important for the continued development of classes here at SEDA Language. Student feedback occurs twice per term; at week 5 and after the end of the course.
- Week 4, mid-course feedback, is paper based. The Evening Academic Coordinator visits each class with an envelope containing the feedback forms.
- End of course feedback is carried out in week 8 of the term. The Evening Academic Coordinator again visits each class with an envelope containing the feedback forms.
- We need to be able to contact you about important updates regarding your class, such as short-notice classroom or teacher changes, possible short-notice cancellations or class information that the teacher would like to pass on.
- We would like to remind you of new start dates and courses we are running so you can be sure you don’t miss any courses you would like to sign up for. By registering for a course you agree that we may contact you before new courses start. You can withdraw this consent at any time by contacting us.
- If you have any other questions, please contact us on firstname.lastname@example.org
- At the end of the 8-week course, students will get a letter of completion emphasising the level they start and the level they achieve.
By registering for a course, you agree with the terms mentioned above.